June 10, 2016

Benefits: Service Calls

  • User-Definable Call Types
  • User-Definable Departments
  • Service Call History by Customer
  • Location or Technician
  • Easy Access to Customer Locations
  • Send Email
  • Page or SMS to Field Technicians
  • Assignment of Resources such as Technicians
  • Equipment and Subcontractors
  • Assignment of Resources by Skill Set
  • Territory and Department
  • Data Capture Such as Work Performed
  • Time Arrived
  • Time Departed
  • Actual and Billable Hours
  • Parts Used