Jay Albrecht, CPA, President - serving contractors since 1979, graduated from the University of Notre Dame with Highest Honors in Accounting and Mathematics. He is a member of the Illinois CPA Society and the American Institute of Certified Public Accountants. As the principal architect of Visual ContrAcct® software, he understands that a tool is only as good as the organization behind it.
"I feel that the key to our success has been the combination of quality software built for the unique needs of our clients and the professional training and support that we provide to each individual contractor."
Mike Courtney, Vice-President - Director of Information Technology - serving contractors since 1985, graduated from Youngstown State University with a degree in electronics, engineering and technology. Mike worked for a computer manufacturer before joining Job Cost, Inc. and has experience on a wide variety of equipment. He has implemented a practice of rigorous testing of all equipment before it goes out to a client. For any systems (even if they were not originally sold by Job Cost, Inc.) under maintenance contract, Mike guarantees a 4 hour response time including a loaner if the system cannot be repaired in the field.
"Our clients have come to rely on their systems so much that they want them running at all times."
Karen Aguilar, Director of Software Training & Support - serving contractors since 1984, graduated from Joliet Junior College with a degree in computer science. Karen's experience in our Customer Support Department has given her valuable insight into how contractors use the software. Karen understands that clients need personalized training and dependable customer support to make the most out of their software investment.
"When we do on-site training, our professionals work one-on-one with client staff to make sure they get the information they need from our software to run their business."